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Old 12-26-2012, 02:01 PM
MDLawn MDLawn is offline
LawnSite Bronze Member
 
Join Date: Jun 2008
Location: Western NY
Posts: 1,284
Also why is it ripping off, tricking, or taking advantage of people when you have a business plan you are trying to follow?? Also customers are very important, they are the life of your business. Doesn't mean they tell you how to run your business or know everything because they read a book or talked to thier awesome neighbor. If they have issues you talk to them about it. If they try and dictate how you service they don't care about service.
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