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  #17  
Old 01-01-2013, 10:12 AM
Darryl G Darryl G is offline
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Join Date: May 2001
Posts: 8,003
I think you're being a bit harsh on Sean, but you make some good points as well. My goal is to have lower expenses AND to get away with charging more by providing exceptional service. The challenge is in finding the customers who are seeking that level of service.
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