It's not rocket science but if you want an efficient business you need to put training manuals in place. I am writing it ALL down over this winter. From how to trim, to how to shut down a mower, when to fuel up the truck, etc. It will go a long way to keeping everyone on the same page and know what is expected of them. As you grow, your workers can train new guys from the manuals. Even some videos would help too. It's not going to be perfect. Anything is better than nothing and you can tweak it as you go. It's a new endeavor for me to, but I'm excited. Also doing a list of responsibilities for each position, so it's not "did anyone check the oil today?" "We are running out of mower blades"...."anyone seen this tool or that?"...