Originally Posted by cpllawncare
I'm not sure even if you had unlimited funds that the best customer service and the best quality out there you could make everybody happy with your company, there just seems to be so many people nowadays that absolutly nothing is going to be good enough for them, just sayin.
So very true. There are people that would be unhappy even if you only charged a dollar and did a perfect job. I generally think husbands of my generation (between gen X and gen Y)tend to not like us because they fully feel they are capable of doing the same job. Instead they do not do anything, the wife gets pissed so she hires someone, except the funds to pay the service are made by the husband. So they sit there pissed because the wife is spending his money to do a job he is perfectly capable of doing (in his head), but will not do because he doesn't "want" to. More often than not he would rather call in someone to cut down the field every six weeks, but she would never put up with that. The baby boomers on the other hand generally appreciate quality, and are willing to pay for proper service and thank you when it is all done.