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Old 01-08-2013, 03:03 AM
Brucelawns Brucelawns is offline
LawnSite Member
 
Join Date: Mar 2012
Location: Forest Park, ill
Posts: 44
If it gets bad and only you can judge that when you talk to the customer offer them the opportunity to pay in payments but only do that if you think it's going bad. Not a fan of it but sometimes if you give the customer a little cool down period they may come around. Time goes by and their neighbor or relative or friend come by and comment to them that there yard looks great! The neighbor might ask who did the job. Or if the neighbor doesn't say anything but they noticed. People always notice. You may not think so but they are looking. That's what I tell my guys. Work as if the customer is watching on the front porch. I always think someone is watching. Kinda scary. JK!
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