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Old 01-10-2013, 11:45 AM
lawns by design lawns by design is offline
LawnSite Member
Join Date: Dec 2010
Location: cincinnati ohio
Posts: 52
I agree with both of you although sean me and you have talked a few times and I have expressed how hard it can be to run the company do the work and keep in touch with the customer ! But I have learned first hand that keeping the open communication is the most important because most people who are out bidding with you are good at doing landscape but how many people can sell ? How many people make the home owner believe there the right company ! Just last fall I thought for sure I lost a 6k bid I communicated I met with them twice before drawing and after and I called to follow up weekly and never heard back . And out of no where she calls and says your bid was higher but you made me believe you would do what ever it takes to get my yard up to high standards !! People don't be afraid to talk call your customers I even text a lot of my customers just to ask how is everything is there any way I can help you
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