Wish I could remember the name of this company I entered a bid with. The people that did the summertime maintenance did TERRIBLE....weeds everywhere, shrubs out of control, ruts from mowing with oversized machine for the area. I just laughed. Glad we didn't get it. Oh ya, and we had to contact the on-site manager ahead of time, if there was a rain delay we had a separate form we had to fill out saying the reason and when we would be re-scheduling etc. Hope Lowes is a lot easier. We DO handle a VIP Auto parts and that place is awesome to deal with!