View Single Post
Old 01-15-2013, 01:15 PM
corey4671 corey4671 is offline
LawnSite Silver Member
Join Date: Sep 2006
Location: Somewhere in TN
Posts: 2,939
Originally Posted by wbw View Post
Wow! I really don't know what to say except that when I am the customer I appreciate a quick response. I thought everyone did. Let me put it to you this way...I may spend six weeks or six months deciding whether or not to buy a new car or truck. But once I have made the decision there will be a new car in my driveway that night. My last two trips to the dealer both resulted in two new vehicles in my driveway. You see once a customer makes the decision to purchase you should strike while they are in the buying mood (and before something else takes spending priority).
EXACTLY. This past year, I started using text messaging even more and to be honest, I had customers tell me that they hired me simply because of my rapid response time. When I say rapid, I'm talking within a MINUTE of the customer's initial contact with me. I've had people I have booked work with and gotten paid without ever seeing them or speaking with them. The only contact I've had with them is text message.
Reply With Quote
Page generated in 0.04295 seconds with 8 queries