View Single Post
  #10  
Old 01-16-2013, 09:48 PM
Gilmore.Landscaping's Avatar
Gilmore.Landscaping Gilmore.Landscaping is offline
LawnSite Senior Member
 
Join Date: Apr 2011
Location: Ontario
Posts: 639
Quote:
Originally Posted by mirrorlandscapes View Post
Well lets see, being honest with them, admitting my mistake, explaining what went wrong (which wasn't entirely a lack of knowledge on our part), giving them all their options (which included losing the job) and not charging them anything...under the circumstances, I'd say yes.
+1 definitely the right thing to do.

There always comes that point in the season when you have to use experience to know when to stop. Many contractors out there would have rushed through the job and gotten their money and would have been nowhere to be found come spring.

Well done!
__________________
Truck, Mower, Trimmer, Blower.....same as everyone else.
Reply With Quote
 
Page generated in 0.03323 seconds with 7 queries