Originally Posted by orangemower
I have 16 accounts now. It's taken me 5 years to get them. I've lost only a couple due to moving. I get one or two new customers a season just by word of mouth. I got a call for snow removal by someone that knows a customer I do snow removal for a few blocks away. It turns out it's a private road and low and behold, I got 8 driveways and TWO private roads from the one call. Out of those I have 3 mulch jobs lined up for this spring as well and 2 as of right now for lawn mowing.
I could easily advertise and get 50 calls or more a season from god knows who that will only waste my time. When you have someone refer you, the person calling usually has already decided they want you to do the work simply based off of their friend's recommendation. Right away you have the upper hand. Offer them a reasonable price for the work they want done and you'll get the job 90+% of the time. The last couple of years I've had waves hit where I literally get 4-5 calls once I do a mulch job for someone. Next thing ya know I'm booking 3 or more mulch jobs.
Again, it's not going to happen over night. If it does, chances are you're doing something wrong unless you're after the cheaper type of customers. Just remember the three things I mentioned and strive to meet them.
good advice, I take everything everyone says into consideration even though the decisions ultimately up to me. iam a sponge always willing to learn. thanks.
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