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Old 01-20-2013, 01:48 PM
Nj shade Nj shade is offline
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Join Date: Feb 2012
Location: Nj
Posts: 229
I always explain increases, fuel keeps going up, insurance costs, etc. try to stay away from 5% increase, we always use an odd number increase, 5.25%, 4.75% or whatever it is. Makes the customer feel better seeing its not a round number.
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