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Old 01-21-2013, 08:03 PM
32vld 32vld is offline
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Join Date: Feb 2011
Location: LI NY
Posts: 3,005
Quote:
Originally Posted by cpllawncare View Post
NOT having service agreements was causing me more headaches than not, We're a full service company not a mow and go company, so we were always being ask to do more than what was originally agreed to, and when you sent them the bill they always balked.I got tired of haggling about what was what so I had service agreements made up and everything put in writing.
The problem is not being full service or mow and go.

The problem is not doing more work then you originally agreed to do. The problem was you did not get the customer to agree to the price first for additional work before doing the extra work.
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