Originally Posted by h20
We are currently using Appointment plus 3 season. 75% of customers book their own appointments based on are scheduling for their town. Not having true office staff other than me, call fowarding to my cell phone during office hours. HS will'nt sync with AP so I will have to pickup the phone 75% more if I leave AP. Having a support call with AP tomorrow to help with modifing customer info / system info and pricing parts etc. Looking @ adding devices not sure Apple or Driod any thoughts?
How do customers schedule themselves in an efficient manner? With the way systems are set up here, we need access to the basement and garage the majority of the time. POC is usually in the basement at the water meter, and controllers are rarely exterior here. So we need access to the house, and need the customer to be there, which means somewhat tight schedules.