I have learned over the last few years especially with technology and a younger generation that can be very innovative at times, it is always worth hearing them out. I have taken suggestions, implemented them and they failed miserably. Makes me feel like I know what I'm doing. Other times I have taken suggestions, convinced they will never work, gave it a shot, and sure enough, I had a nice big helping of humble pie.
Point is, doesn't hurt to listen, innovation and making changes is never a bad thing as long as it fits within the vision and purpose of the business.