Would you shop at this dealer?
I don't see the big deal with it. I shop at a place that has a landscape company and dealer in front. The guys that run the shop all know my name and are always right there asking what I need and wanting to help when I walk in. I've spent prolly 15 to 20 grand in there in the last few years , and I will continue to as long as they have the customer service like they do.