My 75 year old grandmother is on facebook daily.
I have weekly accounts that are with me specifically because I do email invoicing and online payments.
I just don't understand the tone of some of these posts. I really don't. You can be old school while accepting the fact that times are a changin. Personal service is great. I have several people I talk to for 5 minutes if they're home and I'm finished with their work. We laugh. We shoot the sht....whatever. Then at the end of the month I email them their invoice and they pay online.
14' landscape trailer
60'' Exmark TT
21'' Personal Pace