Originally Posted by Keith
Well look at it this way. The long, hot winter is half over. Only 9 months til EOW!
Side note, I had to give one up because of EOW. The customer thought I should be cutting it every week since it was warm. Even though two weeks of winter growth is still nowhere close to one week in the summer. Great customer. I really like her and her husband. But if I did theirs, I would have to mow every other one in that neighborhood every week in the winter.
Hard to lose good customers but that is a unrealistic goal unless the price had already been figured accordingly and even then it is hard to price because you are taking the time to get everything ready for just a couple of yards during the off week.
I have the same customer issue in neighborhoods where I have several, you did the right thing by not making a exception because then chances are everyone else would of felt they had either been short changed or would of felt entitled to discount.
Good point about EOW only being 9 months away. These year it seems to be going by way to fast.