should I let employees make important choices?
1.I say you make the call as to if they should or not. Maybe have them on call, and if need be call them at 3:30 and say be in by 4 if you have the slightest idea that properties may need salting.
2. Lunch breaks are tough. I would say allow a lunch break anytime between 12-1, of a half hour only. So if they get done at a property at 12:15 they stop and take a half hour or any time aslong as its between the times of 12-1. This will allow flexibility but also strictness. This will remove the 10:30 lunch problem
3. Have company policies! A handbook Is a must, it provides the people with the knowledge of what to do, an they can call you if there is something they aren't sure of.