Originally Posted by McFarland_Lawn_Care
Great post. I'm working on a handbook as well. I have one good suggestion - make them document times throughout the day on their route sheets. Time in/ out at each job and start/end of lunch break. They can still decide their time like you said but if you show up, their start time should be written down already. Also helps keep track of how efficient the crew is. Helped me out a lot.
What if those employees "fudge" their start and stop times? Do you also make the write down mileage at every stop as well?
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