Help, lost biggest customer because he wants a bigger operation
So I got an email today from my biggest customer saying he will not need me for 2013 because they have to go a different path.
I asked if it was me( I a, solo) or they want a bigger operation. He said a bigger operation you were awesome just want more stuff done.
Now this guy and his brother own a billion dollar paving and concrete company in the area. Awesome guy and extremely laid back but never wanted any other work done besides mowing.
Now I a, still solo after my 4th year because I don't have enough work to justify having employees and more equipment. He knows I do other service since I do it all for his neighbors.
Should I respond to him or just let it be. I never lost a customer out of the blue. Any help or suggestions would be great