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Old 03-11-2013, 11:12 AM
J&A Lawn Care J&A Lawn Care is offline
LawnSite Senior Member
 
Join Date: Apr 2007
Location: Chapel Hill NC
Posts: 435
Quote:
Originally Posted by jones68 View Post
sorry to hear that. i ordered my green touch extreme racks last week should be here today ill let you know how they work once i get them mounted in the next few days
I should have spent the extra $$ and bought what you bought.

I talked to the dealer and he said I am the 1st person to ever complain about having to take the top 2 weed eaters off to get to the bottom lol

I paid for the racks and shipping when I bought them and he said if I want to return them then he was not paying the almost $40 shipping to return them cause I was not happy.This guy sells all Packem racks for Packem.When I talked to Packem he said well sir I did not sale them to you and make any $$ so there is not much I can do but talk to the dealer. I told him that was like me subcontracting a mulch job out and the customer was not happy and the subcontractor says oh well.What am I suppose to do say oh well also NO it is my job to make it right with the customer and then worry about dealing with the subcontractor
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