I am solo with the occasional help from a friend or my son's.
I do not do contracts. I want things simple. A person is that unhappy with me all they have to do is say the word and I am gone. Same for me with the POS customer.
As to those that claim to use contracts all the time. It appears most of them have an escape clause built in. That with X days notice either party can terminate the contract. So what good does it do to have a contract till then end of November when the property owner can dump you by the end of May?
No good as in none, nothing, zero.
Things are that bad there is no need to prolong the misery.
I also find many home owners are reluctant to sign contracts for lawn care.
Last year with the early start I mowed for 28 weeks. This year I may only get 25 cuts in.
A $30 minimum mow x 25 = $750.
A contract customer dumps me any where during this season there will not be enough lost income to pay a lawyer to go after that customer.
I think scale and real needs of a business need to determine the benefits of a contract out weigh the costs of having them.
Again many confuse the need and a want. Just more SPC.
As in the person that has to have a diesel 3/4 to 1 ton pick up that just pulls 1,000 to 2,000 lb of equipment on a trailer that weighs 1,000 lb.