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Old 06-12-2013, 08:22 AM
kbrashears's Avatar
kbrashears kbrashears is online now
LawnSite Senior Member
Join Date: Mar 2006
Location: North Central Arkansas
Posts: 667
Absolutely no way you should take a financial hit for their mistake. But if you get the neighbor, you could offer that in form of a free app to the current customer at the beginning of next season.
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