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  #34  
Old 06-12-2013, 12:14 PM
kawakx125 kawakx125 is offline
LawnSite Senior Member
 
Join Date: Apr 2012
Location: lees summit, mo
Posts: 875
A rep from Keen finally called me, essentially blew me off and told me to take them back to the dealer. In the same sentence he told me that, and also that my warranty was now voided due to having removed a section of the removeable baffle. Acted like he'd never heard of a single problem with these mowers, and also told me to slow down. I've tried everything i can think of, and everything you've suggested and it still is sub-par cut quality. I'm not very pleased with the rep's attitude towards me, but he did forward my info to a dealer near me and I have some demo's lined up on other machines. If my deaer i bought from cant fix the issues i'll be selling and getting away from wright.
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