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Old 06-18-2013, 06:52 PM
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TriCountyLawn TriCountyLawn is offline
LawnSite Bronze Member
Join Date: Aug 2005
Location: NW Indiana
Posts: 1,519
This is a good thread....I would venture to say one of the many measures of true professionalism would be how you handle your **** ups and act when things arent going your way.

I have also learned to accept that different customers want different things. I just stick to replying to customers within 24 hrs of being contacted and making an effort to meet with them and or address their needs in a timely matter. That alone seemingly puts me ahead of most my competition.

I show up in my old chevy with boots on and my long hair in a pony tail , some guys would balk at that meanwhile blowing off a potential customers estimate for a week (or 3 in the case of one tree company I needed an estimate from ).
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