Originally Posted by Chineau
Do you have anything in writing setting terms ( interest, payment dates) it is best to have this in advance so you know what to do and they know what will happen. I try to get prepay for summer contracts it cuts down on administration after you have done the work. i know every market is different but if you want to last you have to set reasonable terms, it is your business.
I make everyone sign a service agreement prior to any work being done. It sets the standards as far as price and what to expect, but I think I will add a late fee section. Although, Sadly... most people do not even read it and just sign it...