So my customer who was over 90 days late i cut off... I happened to be in their neighborhood as they drive by and the guy sees me and flips around and parks aggressively, jumps out of his jeep and loudly yells " I thought we had a agreement".... I calmly then told him yes, and he never paid so I stopped showing up. Meanwhile the neighbors we outside and the situation looked really bad from far away.
A few days later.... The customers house I was servicing when all this went down calls and cancels service.. She was referred by another customer who called right after to cancel service.
All together... I lost two accounts worth a few thousand dollars because these people didn't pay their bill...