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Old 06-30-2013, 05:58 PM
shovelracer shovelracer is offline
LawnSite Silver Member
 
Join Date: Sep 2004
Location: North Jersey
Posts: 2,009
Agreed schedule management is key. You need to run the business not the customers. Really all a contract does it documents the terms of your agreement so both parties have something to refer back to. Your terms could be any. What you do is force any new leads into your new policies. Then when you have enough work that you need to start letting some go you work in your new policies. Mid year is not the time to do these changes. You want to make changes like this during the off season a while before your peak new lead season. This way you can replace or work to find replacements if and when people back out. Yes deadbeats, EOW, and on call customers do not like contracts, but you can potentially get better customers which will ultimately make your life better.
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