Guess you better learn to trim shrubs quicker. Have you spoke to the former owner to ensure that he did this for "free" and that the customers are not just pulling a old Okie Doke on the new guy? Still not sure how you purchased accounts not knowing this.
10% of your customers are 90% of the problem.
You may think the grass is GREENER on the other side, but if you take the time to water your own grass would be just as GREEN[/COLOR].