I can tell you, as a solo my roster runs north of 60 and just south of 65...
Those are just my regular lawn customers, doesn't include folks who call me for other stuff.
It's a LOT of work.
It certainly takes a lot of skill and patience to be able to transact successfully with everyone we meet.
I am no master at this, but I think I have gotten better over the years, to a point.
And wait you, until you have one of those days, then come back here and tell me how it went.
Granted, a lot of it is beyond our control and when I say that, our customers don't mean us no harm.
So I have to agree with the gist of the thread, don't take it out on them, but strangers neither.
Last edited by herler; 07-16-2013 at 06:01 PM.