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Old 07-17-2013, 06:14 PM
Tylerr83 Tylerr83 is offline
LawnSite Member
 
Join Date: Aug 2011
Location: Deep River, Ct
Posts: 107
I agree with the main point being made here...I think a lot of the negativity that some of us exude from time to time comes from the negative way some customers treat us. Politely and professionally handling a grumpy or disgruntled customer from time to time comes with the territory and providing excellent customer service In addition to quality work is how you build a solid reputation. However, some customers and some people in general are just disrespectful, rude or inconsiderate. Those are the people I've gotten rid of....and the ones that seem to think that paying is optional.
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