Ive used it now through 3 monthly billing cycles, (april,may,june) and the only real issues I have had are because I didnt know what I was doing in the beginning.
I have ran my 3 mow crews on it and 2 landscape crews everyday since early April. It does work like they say it will and has kept me better organized.
I dont think I would want to go back to working without scheduling software now that I am using it. The ability to make notations on accounts and job route sheets have helped us immensely.