Originally Posted by Sonnie Parker
I did contact Echo's warranty department, explained the situation... and all the lady kept telling me is that I would have to take it to an Echo dealer somewhere for warranty service. She did not seem to care about the two dealers I mentioned.
I ain't gonna worry about it any longer, as I have already ordered the part I need online. It ain't worth the hassle of having to take it to a grumpy dealer, especially when they have a poor attitude.
Go Stihl next time. I've owned Echo before & think its a step down from Stihl but what really is the most important factor re equipment...Dealer support. I've got a great local Stihl dealer & if he closed up shop, I'd be screwed big time. An Echo dealer telling you he doesn't do warranty work unless you buy from him, Well that is a terrible way to run a biz. I'd be writing him up a bad Yelp review quickly!
Stihl Kombi System
028 Super, 066 Chainsaws, PP 800 Pole Saw
F-150, F-350 Trucks
Ariens Rear Tine Tiller
5x12, 6x12, 6x14, 8x16, 7x18, 6x22
Asus Transformer Infinity TY700 Tablet
If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.