Originally Posted by Florida Gardener
Yea all i had to do was send a pic and i get a new one...not bad.
I also had an issue with an ARS telescope pruner. A plastic piece broke and they sent a new one. I had to fix it but at least they hooked me up with the piece. That is a $150 pruner.
You have more wrapped up in hand tools than some guys have in the trimmers and edgers.