Originally Posted by herler
Don't forget most have a 3 week wait too
That's false. My clientelle are 95% commercial, so you're mower does'nt sit behind Mrs. Smith's 21" toro. If you bought your mower from me, it gets pulled in the shop and diagnosed within 24 hours. If you bought your mower from me in the current season, you get pulled in while in our wating room, and see if we can fix it within 90 minutes. If we can't, you're getting a loaner and back on your way.
Obviously, the guy asking about shop rate DOES'NT have a relationship with his dealer.
Our shop rate is $80.00 an hour. Just outside of Detroit.
Let the dealer bashing begin!