Susie - UF/IFAS Extension Agent
I have a few suggestions:
1. Take a good look at your hiring practices since the people you hire are not staying long and may not have the correct skills to get the job done in a timely manner:
* Do you have a job description that addresses the 'hard labor' aspect and expectations of the position and the skills needed?
* Are you paying a fair wage for the type of work you require?
* Do you have a previous experience requirement?
* Are you checking their refenerences?
2. Use a database program or Excel spreadsheet (even the old fashion paper way will work) to list out past jobs and capture:
* The steps to complete the job
* The time it took to complete each step
* The cost associated with each step to include labor (hourly rate, worker comp, payroll taxes, etc.), equipment costs (cost, replacement, maintenance), fuel, supplies or product used, transportation time, value of your time for project management
* Determine the real cost of the job
* Determine the profit level you would like to achieve
* Determine what the job should have been quoted at
3. Consider that the above is time consuming. Many businesses I've worked with on business management relate that they are too busy, or have too much work to complete this process. However, it will be invaluable for you for future planning/costing. It will provide you with a framework for costing future jobs and aid in decision making on whether of not it is cost effective or profitable to take on certain jobs. Remember, the point of being in business is to make money, not give away your hard work due to poor planning.
Hope this is helpful...