Originally Posted by RSK Property Maintenance
or their guy they had servicing the property for 15-20 years has health problems or retired and they are looking for an new service and he's the first one they called, that's very possible. or they did it themselves and no longer want to do it so they called him.
You are right, if the property owners were not aware the OP didn't normally offer services in their area. I was just assuming that the OP probably informed of that in during their conversation.