Munro along with Flint & Walling have become our go to brands of pumps.
They are both more expensive than the usual supplier lines at Ewing, JDL etc. We sell all of our pumps with no warranty due to the amount of variables involved especially booster pumps. You would be surprised at how many people at some point in time that turn the water or backflow off without killing power to the pump or placing the controller off.
It does not matter how much instruction materials or information we supply to the customers.....it happens and I can't see that changing in the near future.
If we find that the pump was actually defective, we will do what it takes to make the situation right as long as the supplier comes up with the same findings.