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  #13  
Old 11-26-2013, 11:26 AM
dnc19694339 dnc19694339 is offline
LawnSite Member
 
Join Date: Jan 2009
Posts: 208
Dont let this customer push you around. If you give them an inch they will take a mile. You can be polite and stern at the same time. Tell her there is no way you guys caused this and that is that. This is not a $50 fix you can take care of just to keep the account, this sounds like a big deal and she is trying to get you to take the fall for it.
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