Originally Posted by Chris J
Good posts!!!!! I like it when I see passion in contractors who are not just in it to make a buck on the side outside of their primary business. Some of us lighting only guys can be a bit abrasive but, for me anyway, it's mainly because of the incredible amount of service work that we have to do because these other guys don't provide service after the sale...... just do it because they can and disappear once the check is handed over. Then the customer is left to find someone who will take care of them. I can't complain too much though. We have over 400 annual service contracts with an average annual fee of $400. Some of these clients had their lighting systems installed by someone else originally....... and I will be the first to admit that it's a bitter pill to swallow when asked to fix something that could have initially been done right had they given us more profitable installation business from the start.
I fully understand that sentiment. It happens with irrigation constantly. We rarely do full installs because we will not install them at the costs that a lot of these "wam bam thank you ma'am" install companies do them for. I also dont install systems that have poor coverage, exceed the maximum meter flow etc. etc. Needless to say, we end up fixing/servicing these systems once the original companies take off.