Can you tell me which grinder it is that you bought? We sell three models. I would assume that you have purchased the 88-023.
If you can tell me this it will be much easier for me to address your concerns. Also feel free to call me at 1-800-743-3150 ext 312. I am at my desk most times. If I am not leave me a message and I will call you back.
I believe that once you have a good feel for the grinder you will enjoy using it. Unless you have bought the one that is not best for you.