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Old 02-07-2001, 10:33 AM
Mike Nelson Mike Nelson is offline
LawnSite Senior Member
 
Join Date: Jan 2001
Location: Fishkill,New York
Posts: 416
You should have always have info on your clients.Most people concentrate on getting new customers and don't spend enough time asking the old customers what they could do for them.They assume they need more customers.The fact is,it is easier to keep the old customer happy,than trying to find a new one.
Just my 2 cents
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Michael J. Nelson, CSP
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