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  #1  
Old 08-04-2005, 10:57 PM
1bsman 1bsman is offline
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Join Date: May 2004
Location: Morton Grove, Il.
Posts: 24
Equipment Dealers

Do I have exceptionally lousy luck or is this experience commonplace? My list of dealers that I am willing to do business with is shrinking. Over the course of the past few months I've contacted local dealers (by phone and by foot) for various pieces of equipment. The equipment has all been in the 10-25k range. Typically I have found the salespeople to be friendly with poor follow-through. I walked in to one dealer whose salesperson didn't have the interest to demo the equipment or even crunch numbers...give me your info and I'll get back to you. Perhaps when I'm in front of you, NOW would be the time to pursue the sale??? By phone, the common one is the salesperson who is going to check what is on the lot or due in and will call back before (fill in the time or date). Hey, pal. I didn't force a deadline on you, but now that you told me when you would call...OWN UP.
I don't want to come across as petty or as having unrealistic expectations, but with $$$ exiting my wallet, I would like to see a dealer show interest before the sale as reassurance of service after the sale.
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  #2  
Old 08-04-2005, 11:02 PM
UNISCAPER UNISCAPER is offline
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Location: Encinitas, Ca. 92024
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What type of equipment are you in the makret for? I find the vast majority of equipment dealers to be anything you want them to be to get a sale....It is how many act after the sale that I don't understand.
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  #3  
Old 08-04-2005, 11:08 PM
1bsman 1bsman is offline
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Join Date: May 2004
Location: Morton Grove, Il.
Posts: 24
Earlier this year I was searching for a NH Boomer and was completely turned off by the largest NH dealer in my area. The past few weeks I have been on the quest for a mini-ex. I do my research pretty thoroughly and in general know what I'm interested in before I call around. I have found that some dealers are very accomodating and have done well for me. They just are not the dealers most convenient to get to.
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  #4  
Old 08-05-2005, 10:06 AM
Tigerotor77W Tigerotor77W is online now
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Join Date: Mar 2004
Location: Charleston, SC
Posts: 1,871
Hey 1bsman, I'm in your area... I'm from Glenview. Morton Grove... I'm no longer familiar with NH because my closest one (Lewis Implement) doesn't do Boomers, but for mini excavators, the Schiller Park Atlas Bobcat (on River Road) isn't too bad (from my contacts with them, anyhow), and a bit farther way, Patten Cat has been doing well in terms of selling Cat's compact line.

You also have McAllister Equipment for Volvo and a Komatsu dealer nearby.

Not sure if that helps any, but good luck... keep us posted.
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  #5  
Old 08-05-2005, 01:57 PM
greywynd greywynd is offline
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Join Date: Apr 2005
Location: Peterborough, Ontario
Posts: 132
I have to admit I'm fairly fortunate, I have a John Deere (construction equipment) dealer, a Case dealer and a Cat dealerall within 15 minutes of my place (they are all within a couple miles of each other to boot.) Even better is the fact that they are all good to deal with, I've dealt with them all in some form or another.....(the CAT dealer allows our local Radio Control car club use of space for a track even.)

Chances are if I buy anything in the next while it will be from the CAT dealer...I like the machines, and the support. They also have a rental outlet there that I use a lot, if I need something now that's usually where I rent from.
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  #6  
Old 08-05-2005, 07:58 PM
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Scag48 Scag48 is offline
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Join Date: Jul 2000
Location: Marysville, WA
Posts: 6,061
Our Cat dealer is GREAT! I have to rent a 312 next week to do a job for a couple days. Our sales guy that sold us our machine also does rental as well, so when I need a machine to rent he always works with me to get it exactly when and where I need it. Turns out the price on a 312 went up from $425 a day to $460 and he said he'd give it to me for $425 just because we deal with them so much. I called today and turns out they don't have a 312 for me next week, it's been way busy around here and so he's giving me a 315 for the same price of a 312, $425 a day.

It's things like that that make me go back to Cat each and every time we need to purchase a piece or just to rent. There's no BS and as long as I give them at least a couple days notice, they have a rental machine when and where I need it, no questions asked. I get service and parts when I need it and I'm never more than 1 phone call away from my "go to man", our sales guy takes care of everything for us and I have to say that our dealer, NC Machinery here in WA has been spectacular as usual.
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  #7  
Old 02-24-2013, 08:20 AM
JDSKIDSTEER's Avatar
JDSKIDSTEER JDSKIDSTEER is offline
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Join Date: Mar 2006
Location: Down South
Posts: 1,153
Quote:
Originally Posted by 1bsman View Post
Do I have exceptionally lousy luck or is this experience commonplace? My list of dealers that I am willing to do business with is shrinking. Over the course of the past few months I've contacted local dealers (by phone and by foot) for various pieces of equipment. The equipment has all been in the 10-25k range. Typically I have found the salespeople to be friendly with poor follow-through. I walked in to one dealer whose salesperson didn't have the interest to demo the equipment or even crunch numbers...give me your info and I'll get back to you. Perhaps when I'm in front of you, NOW would be the time to pursue the sale??? By phone, the common one is the salesperson who is going to check what is on the lot or due in and will call back before (fill in the time or date). Hey, pal. I didn't force a deadline on you, but now that you told me when you would call...OWN UP.
I don't want to come across as petty or as having unrealistic expectations, but with $$$ exiting my wallet, I would like to see a dealer show interest before the sale as reassurance of service after the sale.
It is the work ethics of this younger generation in the sales force...Making it easy on us old timers .
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  #8  
Old 02-24-2013, 08:56 AM
Digdeep Digdeep is offline
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Join Date: Dec 2005
Location: Madison, WI
Posts: 1,752
This thread goes back almost 7 years...back from the dead...the guy who started this thread hasn't posted since 2006
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  #9  
Old 02-24-2013, 03:36 PM
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JDSKIDSTEER JDSKIDSTEER is offline
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Join Date: Mar 2006
Location: Down South
Posts: 1,153
Did not notice that....it came up near the top of the thread list...Bahahaha...been off here a couple months and posting like a rookie.
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