Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #1  
Old 04-04-2006, 03:41 PM
Dunn's's Avatar
Dunn's Dunn's is offline
LawnSite Bronze Member
 
Join Date: Mar 2006
Location: In a house, on a street
Posts: 1,548
Mtd Will not meet its warranty

Last night, we purchased an MTD 21" lawnmower blade for our mower, the EXACT same model number as the blade that came with the mower. We put the new blade on this morning before doing our jobs and it cut the baffoling under the mower into pieces, and MTD says that it is not their problem and will not replace the blade or the baffoling because they are too cheap, and who says that to their customers that it is not their problem and they will not replace it? Anyone else have any problem with MTD?
Reply With Quote
  #2  
Old 04-04-2006, 03:55 PM
newz7151 newz7151 is offline
LawnSite Silver Member
 
Join Date: Sep 2005
Location: Tejas
Posts: 2,471
Quote:
Originally Posted by Dunn's lawn service
Last night, we purchased an MTD 21" lawnmower blade for our mower, the EXACT same model number as the blade that came with the mower. We put the new blade on this morning before doing our jobs and it cut the baffoling under the mower into pieces, and MTD says that it is not their problem and will not replace the blade or the baffoling because they are too cheap, and who says that to their customers that it is not their problem and they will not replace it? Anyone else have any problem with MTD?

Did MTD install the blade for you?
Reply With Quote
  #3  
Old 04-04-2006, 04:48 PM
All_Clear's Avatar
All_Clear All_Clear is offline
LawnSite Senior Member
 
Join Date: Jan 2005
Location: Avon & Brownsburg, Indiana
Posts: 444
Quote:
Originally Posted by Dunn's lawn service
who says that to their customers that it is not their problem and they will not replace it?
MTD does!!!

Why would they warrent a throw away mower. They are cheap replaceable homeowner mowers. If they didnt do the work... it's not their problem.
Thats just the way it goes.


All_Clear
__________________
Nathan Smith
Maintenance Supervisor
Bayberry Place Apts.
152 Units
Brownsburg, IN



Reply With Quote
  #4  
Old 04-04-2006, 05:00 PM
Dunn's's Avatar
Dunn's Dunn's is offline
LawnSite Bronze Member
 
Join Date: Mar 2006
Location: In a house, on a street
Posts: 1,548
It was a $399.00 lawn mower with zero turn castersand I bvought it last year in august for non -commercial use I have only used it on 2 lawns commercially this year so yes they should abide by their warranty
Reply With Quote
  #5  
Old 04-04-2006, 05:12 PM
Brendan Smith's Avatar
Brendan Smith Brendan Smith is offline
LawnSite Bronze Member
 
Join Date: Feb 2006
Location: Darlington, SC
Posts: 1,200
not to be flip, but welcome to the world of mtd.
__________________
Don't move your truck for free

words of wisdom as spoken by a l.s. member at work:
"Gotta go, owners coming"
Reply With Quote
  #6  
Old 04-04-2006, 07:48 PM
All_Clear's Avatar
All_Clear All_Clear is offline
LawnSite Senior Member
 
Join Date: Jan 2005
Location: Avon & Brownsburg, Indiana
Posts: 444
Quote:
Originally Posted by Dunn's lawn service
It was a $399.00 lawn mower with zero turn castersand I bvought it last year in august for non -commercial use I have only used it on 2 lawns commercially this year so yes they should abide by their warranty
Sorry to say but Your expecting to much!!!
__________________
Nathan Smith
Maintenance Supervisor
Bayberry Place Apts.
152 Units
Brownsburg, IN



Reply With Quote
  #7  
Old 04-04-2006, 10:58 PM
daveintoledo's Avatar
daveintoledo daveintoledo is offline
LawnSite Silver Member
 
Join Date: Mar 2005
Location: northwest ohio
Posts: 2,590
commercial use

many companies will void the warrenty if you use homeowners models commercially, or at least shorten them

get commercial grade mowers....
__________________
owner operator of lawn care, landscaping, and snow removal company
completely legal and insured
7 years in business
6 full time
Reply With Quote
  #8  
Old 04-04-2006, 11:15 PM
Dunn's's Avatar
Dunn's Dunn's is offline
LawnSite Bronze Member
 
Join Date: Mar 2006
Location: In a house, on a street
Posts: 1,548
yes I know dave but they did not know I was using it commercially. but it is ok I'm buying a john deere I believe it is a js50 with zero turn all metal construction so no plastic baffle being destroyed by their brand lawn mower blade,and it has a better bagger that you can open from the back side so it is easier to dump. If any one has one of these mowers how are you satisfied with it!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 01:21 PM.

Page generated in 0.09161 seconds with 7 queries