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  #1  
Old 09-04-2006, 08:27 PM
VMcNeill VMcNeill is offline
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credit cards

How important is it to accept credit cards in this business? What is the best way on going about it? website, an actual card reader in your truck(is this even possible?). For those of you that accept credit cards, do you charge extra since CCs charge 1-3%.
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Old 09-04-2006, 08:51 PM
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TurfdudeNCSU TurfdudeNCSU is offline
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We accept them.. Probably 5% of our sales are paid with them so we don't do a whole lot, but we have signed some jobs just because we accept them. And we have a few maintenance accounts where we swipe the first day of the month. We have a portable machine that I can use in my truck or even in the customers house. We pay an average of 1.8% on all charges. However, It is illegal to charge a customer back the fee that you are charged.
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Old 09-04-2006, 10:15 PM
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HOOLIE HOOLIE is offline
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I actually give a 'discount' for paying by credit card...or more accurately I mark up the price a bit if they want to pay by check. The great thing with CCs is you are in control of when you get paid. I just phone in the charges on the date I print the bills.
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Old 09-04-2006, 10:22 PM
Eddie B Eddie B is offline
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How do you go about getting a machine and setting yourself up to accept them? When you complete the transactions, does the money direct deposit into an account?
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  #5  
Old 09-04-2006, 11:53 PM
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Total.Lawn.Care Total.Lawn.Care is offline
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Quote:
Originally Posted by Eddie B
How do you go about getting a machine and setting yourself up to accept them? When you complete the transactions, does the money direct deposit into an account?
Talk to your bank or go online and get the contact numbers to a few Merchant Service Companies (search google with "Merchant Services". Give them a call and they will have a rep contact you and set you up with all the info you need to setup, what equipment you would like and explain the fees and service charges.
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Old 09-04-2006, 11:58 PM
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HOOLIE HOOLIE is offline
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Eddie, the money is direct-deposited into your account (minus their transaction fees). Normally only takes a few days...typically if I phone in some charges on a Mon night, the money will be in there on Wed. This is for Visa and MC...I take Discover too, but they take a few days longer to get you your money (due to how the charges are processed....)
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  #7  
Old 09-05-2006, 11:35 AM
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Dunn's Dunn's is offline
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Quote:
Originally Posted by TurfdudeNCSU
We accept them.. Probably 5% of our sales are paid with them so we don't do a whole lot, but we have signed some jobs just because we accept them. And we have a few maintenance accounts where we swipe the first day of the month. We have a portable machine that I can use in my truck or even in the customers house. We pay an average of 1.8% on all charges. However, It is illegal to charge a customer back the fee that you are charged.
Check where you live about it being Illegal or not. Even our DMV charges the fee plus extra. Say it cost 15.00 dollars for your license you pay with a credit card it will cost $20.00. So not it is not Illegal here most small businesses charge a fee here.
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  #8  
Old 09-05-2006, 12:14 PM
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HOOLIE HOOLIE is offline
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Quote:
Originally Posted by Dunn's lawn service
Check where you live about it being Illegal or not. Even our DMV charges the fee plus extra. Say it cost 15.00 dollars for your license you pay with a credit card it will cost $20.00. So not it is not Illegal here most small businesses charge a fee here.
I don't know if it's necessary illegal to do so, BUT generally the merchant services companies stipulate when you sign up with them that you will not charge extra for CC transactions. At least with my service, they also say you cannot set a minimum transaction charge or charge your own CC (to get your own credit converted to cash)

Think about the differences between retail and service businesses...a retailer always gets paid at time of sale...for them, CC transaction fees can really add up. They're going to get paid anyway so many of them prefer cash. For a service business like ours, typically not practical to arrange payment at time of service, so any advantage you can use to get paid promptly is great. Charging more for CC's defeats the purpose, and honestly why bother as most clients wouldn't be interested anyway.
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  #9  
Old 09-05-2006, 12:42 PM
MarcSmith MarcSmith is offline
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befre you invest any $$$$ you can set up a business account with Paypal, no upfront fee's if I rememebr correctly. then people can way with CC or direct bank transfer..... just some food for thought...
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  #10  
Old 09-05-2006, 01:00 PM
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Poncho25 Poncho25 is offline
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If you don't want the expense just yet you can also set up an account using Paypal, I have a few people that use that to pay their bills and they love it and I charge a transaction Fee to cover the costs for using their service. You can also put a link in e-mails that when they click it, it will automatically take them to a pay the bill page. Just another thought to think about...
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