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#1
10-14-2006, 12:55 PM
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Learning to say "NO"
I have this problem saying no to people. I - like so many people on this site, like to work and to be completely honest like to make as much money as I can during the mowing season. However I have reached a point where I either have to start saying "no" to new accounts or start hiring employees. I have absolutely no desire to hire employees, but that is another discussion.
Recent fall weather has put me a little bit behind with my regular weekly mowing and other accounts. I'm at a job site puting my equipment away to go to the next job when I'm approached by an elderly woman. She asks me if I can mow her yard for her. Her mower is broken and she hasn't been able to get it fixed - you know the story. As I said I'm running behind. I have regular customers who have been paying me steadily all season. They expect me to do my job. So I explain to her that I'd like to help her out but I just don't have the time. Well she starts to get angry and she even raises her voice. I apologize repeatedly but it's not fair to my customers to abandon them for a one time cut. This does not satisfy this woman and she begins to insult me, my family, my heritage and my upbringing. She's wagging her finger in my face and tapping me on the chest. I can feel my face turning red but I keep my composure. When she's finally finished chewing me out I looked her right in the eye and said, "Look Mom, I told you I'm busy. Get Dad to do it." Had you going didn't I? 
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#3
10-14-2006, 01:17 PM
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That would have been funny but thats pretty much what my mom does to me every week. After I take all of her pension checks for gambling addictions, theres not much left over for her lawn care and I sure as heck aint doin it.
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#5
10-14-2006, 02:51 PM
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how many beers did you just drink
 thats funny you should save this for next april 1st. you didnt have to use much bait to get me hooked 
__________________
2007 dodge hemi ram 6x13 enclosed trailer 2004 exmark lazerz hp52"23kohler 2004 exmark metro hp 36"15 kawasaki echo srm 261 t echo pas 230 edger,hedgetrimmer,brush cutter echo srm 230 trimmer echo pb 230 Ln blower echo h c 150 hedge trimmer echo pb 651 blower echo pe 260 edger an't that a kick in the head 
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#6
10-14-2006, 03:07 PM
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Tell her... I'll add you to my list mom.... and I accept prepayment, ESPECIALLY from family!
__________________
"A Kick In The Grass Lawn and Landscape"  UltraVac bagger 2004 6 X 12 Emerson open trailer 22" Toro self propelled w.b. 2 x Echo trimers Echo edger Echo Blower Echo hedge trimmer Kawasaki hedge trimmer "The bitterness of cheap quality lasts long after the sweetness of a low price is forgotten"
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