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  #1  
Old 10-14-2006, 12:55 PM
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MDLawnman MDLawnman is offline
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Join Date: May 2004
Location: Clear Spring, MD
Posts: 229
Learning to say "NO"

I have this problem saying no to people. I - like so many people on this site, like to work and to be completely honest like to make as much money as I can during the mowing season. However I have reached a point where I either have to start saying "no" to new accounts or start hiring employees. I have absolutely no desire to hire employees, but that is another discussion.
Recent fall weather has put me a little bit behind with my regular weekly mowing and other accounts.

I'm at a job site puting my equipment away to go to the next job when I'm approached by an elderly woman. She asks me if I can mow her yard for her. Her mower is broken and she hasn't been able to get it fixed - you know the story. As I said I'm running behind. I have regular customers who have been paying me steadily all season. They expect me to do my job. So I explain to her that I'd like to help her out but I just don't have the time. Well she starts to get angry and she even raises her voice. I apologize repeatedly but it's not fair to my customers to abandon them for a one time cut.

This does not satisfy this woman and she begins to insult me, my family, my heritage and my upbringing. She's wagging her finger in my face and tapping me on the chest. I can feel my face turning red but I keep my composure. When she's finally finished chewing me out I looked her right in the eye and said, "Look Mom, I told you I'm busy. Get Dad to do it."


Had you going didn't I?
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  #2  
Old 10-14-2006, 01:12 PM
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sheshovel sheshovel is offline
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Join Date: Nov 2004
Location: zone 7 CA
Posts: 5,120
Yep and I was revin up to give you heck about it too!
My pleasure at that was ripped away from me!
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  #3  
Old 10-14-2006, 01:17 PM
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Liquidfast Liquidfast is offline
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Join Date: Feb 2006
Location: Ontario
Posts: 739
That would have been funny but thats pretty much what my mom does to me every week. After I take all of her pension checks for gambling addictions, theres not much left over for her lawn care and I sure as heck aint doin it.
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  #4  
Old 10-14-2006, 02:15 PM
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Tadams Tadams is offline
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Join Date: Sep 2002
Location: Cartersville, GA
Posts: 790
Had me goin on that one! I was already thinking what I would have done.
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  #5  
Old 10-14-2006, 02:51 PM
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traman traman is offline
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Join Date: Apr 2004
Location: new port richey , florida
Posts: 712
how many beers did you just drink thats funny you should save this for next april 1st. you didnt have to use much bait to get me hooked
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2007 dodge hemi ram
6x13 enclosed trailer
2004 exmark lazerz hp52"23kohler
2004 exmark metro hp 36"15 kawasaki

echo srm 261 t
echo pas 230
edger,hedgetrimmer,brush cutter
echo srm 230 trimmer
echo pb 230 Ln blower
echo h c 150 hedge trimmer
echo pb 651 blower
echo pe 260 edger


an't that a kick in the head
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  #6  
Old 10-14-2006, 03:07 PM
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WildWest WildWest is offline
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Join Date: Oct 2004
Location: Painesville, OHIO
Posts: 388
Tell her... I'll add you to my list mom.... and I accept prepayment, ESPECIALLY from family!
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"A Kick In The Grass Lawn and Landscape"

UltraVac bagger
2004 6 X 12 Emerson open trailer
22" Toro self propelled w.b.
2 x Echo trimers
Echo edger
Echo Blower
Echo hedge trimmer
Kawasaki hedge trimmer

"The bitterness of cheap quality lasts long after the sweetness of a low price is forgotten"
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