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Old 08-01-2011, 04:23 PM
txirrigation txirrigation is offline
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Lack of Respect for Industry?

I often get the "I am better than you" attitudes from clients and also feel as though people look down upon the irrigation industry. I also get customers that go with my company because they like to use the "small guy." Then the epic engineer that thinks he is better than all of us and proposes his own desgin, and we all know how that turns out.

I do not know the industry stats but most of the companies around that are big enough for me to take notice are run by well educated guys. I do not know where the "small guy" vibe comes from, maybe it is because I personally do the bids, but we install 175-250 systems a year.

In a way I guess I am happy that people do not know how big of an industry this is, and if run properly you can make a good chunk of change.

The horrible attitude I get from people that believe they are well educated and MUCH smarter than I/We are (DELL employees) is amazing. They think that sitting behind a desk makes them better than all of us, and of course smarter. Well I manage the books, 12-20 emplyees, 4 trucks and equip, work 65-80 hrs a week, and do it well enough to make people think I am still the "small guy." Also if my company fails, SO DO I, which no employee in any industry will ever understand.

One time I did get a tad bit of justice. I filed a lien on a guy who was being a royal PITA because he wanted to wait and see if he grass turned green in all areas before he paid his balance. When he found out about the lien he personally brought the check to my house, not office, and got to see what kind of lifestyle this ditch digger lead. When I answered the door, all he said was, "THIS IS YOUR HOUSE?" with amazement on his face.

Anyone else get this? What have you done?
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  #2  
Old 08-01-2011, 05:14 PM
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greenmonster304 greenmonster304 is online now
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I don't usually get the people that think they are smarter than me. I have had customers that thought they were better than me because they are super rich and are just plain a$$holes. I find that a lot of rich people are really stupid when it comes to common sense type stuff. I have this customer who is the head of a large magazine company and she asked me how the trees in the woods behind her house grew with no irrigation. Money doesnt buy sense.
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Old 08-01-2011, 11:16 PM
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mitchgo mitchgo is offline
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Quote:
Originally Posted by greenmonster304 View Post
I find that a lot of rich people are really stupid when it comes to common sense type stuff. Money doesnt buy sense.
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Agreed!

Today I dealt with what I just found out either a billionaire or extremely high millionaire . He had lots of questions on his sprinklers. He was nice though
Not like the lady first job of the day. She changed things around with out telling us and then freaked why her plants aren't getting water and I told her we would have to come back , of course I didn't know the extent of the job when I arrived... So I said we can come back either at the end of my day or in a couple days from now... " Bla bla bla! I got 5 rentals for you and 10 nieghbors for you!! I'm taking them allllll away if you don't fix this now!!!""
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Old 08-03-2011, 04:05 PM
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1idejim 1idejim is offline
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Originally Posted by mitchgo View Post
Agreed!

Today I dealt with what I just found out either a billionaire or extremely high millionaire . He had lots of questions on his sprinklers. He was nice though
Not like the lady first job of the day. She changed things around with out telling us and then freaked why her plants aren't getting water and I told her we would have to come back , of course I didn't know the extent of the job when I arrived... So I said we can come back either at the end of my day or in a couple days from now... " Bla bla bla! I got 5 rentals for you and 10 nieghbors for you!! I'm taking them allllll away if you don't fix this now!!!""
my reply is "if you want to impress me, take your eye out"................... we all breath the same air mitch
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Old 08-03-2011, 04:11 PM
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AI Inc AI Inc is online now
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Originally Posted by 1idejim View Post
my reply is "if you want to impress me, take your eye out"................... we all breath the same air mitch
Jim, it will be tommorow, had a electrical call from hell and didnt make it.
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Old 08-03-2011, 05:25 PM
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1idejim 1idejim is offline
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Jim, it will be tommorow, had a electrical call from hell and didnt make it.
you do repair work in hell? i do underground and underwater work but i don't get near the quality of clients that you do.

cool, i thank you again steve.
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Old 08-01-2011, 05:20 PM
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AI Inc AI Inc is online now
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90 % of my customers are IT workers. All educated all making good money. Some struggle on how to turn a ball valve off.
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Old 08-01-2011, 06:04 PM
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Buck_wheat Buck_wheat is offline
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The USA has become a nation of yuppie MBA's geeks, illiterates, illegals or drug addicts. None of them could find their a$$ in the dark with a flashlight and two hands. My wife and I love to read the paper and catch all of the grammatical errors from this bunch of white collar vageniuses and try and make sense of what they are talking about. A white shirt makes them superior until $hit breaks and then they got to call the blue collar guy.

I run a property maintenance business, I don't do installations and probably could never come close to learning or even understanding all of the accumulated knowledge of the participants on this forum. But when stuff breaks, 99% of the time we can fix it. So when Muffie's tampons stuffs up the toilet after she drop a log on it, they call me to herd the turd and get the water moving again. Smells like $hit to her and Binky but it smells like money to me.

I love when stuff breaks... I don't care about their attitudes, just the check. All of my business is from referral's because of the quality, customer service and price; and we do some fancy communities too, where the HOA refers us to the HO's because they are happy with us.

As soon as a guy shows up in a brand new truck with a shirt and tie on, they are going to pay too much for inferior service from people who don't give a damn. Let them, they've got my magnetic card on their fridge, eventually they'll call.
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Old 08-01-2011, 07:29 PM
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Stuttering Stan Stuttering Stan is offline
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Let's face it, we work in the dirt. Our clients work in the A/C wearing a tie with their own personal office and many times with a personal assistant. We are paid for our labor and they are paid for their brains. Until we are on the same level as them, they will not think of us as equals.

On the other hand, we can name the price for our skills. 2 BMW's in the driveway = 20% price bump.
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Old 08-02-2011, 03:23 PM
txirrigation txirrigation is offline
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Originally Posted by Stuttering Stan View Post
Let's face it, we work in the dirt. Our clients work in the A/C wearing a tie with their own personal office and many times with a personal assistant. We are paid for our labor and they are paid for their brains. Until we are on the same level as them, they will not think of us as equals.

On the other hand, we can name the price for our skills. 2 BMW's in the driveway = 20% price bump.
Sadly I got into this business after college because I didnt want to be in a cubical wearing a tie. Now all I do is sit behind this computer, go on bids, and throw paper at my secertary. At least there is no one telling me what to do... but I do need to go on a diet. In my grunt days I was about 185 now for some reason the scale says 210??? werid.

I come from a family of all self made men, that all own different businesses. I have to say, that by far, this is the most unique business of them all. You litterally get out of irrigation what you put into it.

I love irrigation, but hate 10% of the customers.
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