Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #1  
Old 10-30-2011, 04:45 PM
DiSantolandscaping's Avatar
DiSantolandscaping DiSantolandscaping is offline
LawnSite Senior Member
 
Join Date: May 2010
Location: Maine
Posts: 292
For new customers?

do any of you do anything for your new customers like send a letter thanking them. and does anyone have an example?
__________________

2008 Gmc Sierra
fs 90 r trimmer
21 inch troy built self propelled mower
26 in craftsman snowblower
Reply With Quote
  #2  
Old 10-30-2011, 10:25 PM
FDJ FDJ is offline
LawnSite Member
 
Join Date: Oct 2011
Location: Vienna, VA
Posts: 23
I've been in business for about 10 years and never sent one out.

I think your customer will appreciate your honesty much better than any thank you cards.

For example if you see anything wrong around the property, say a clogged gutter, a snake hole... call him/her up and let them know, they will be your customers for life.

Also if you ever happen to break anything, say smash a gutter down spout, mow over a hose... Be the first one to contact. More cases than not, the home owner will be so appreciative that they might not even want to charge you for your mistake.

Bottom line is, it can be done, but showing your honesty and broad vision will keep your clients for life much more effectively.

Hope it helps
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 08:13 PM.

Page generated in 0.06198 seconds with 7 queries