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Old 07-07-2012, 10:36 AM
jbell36 jbell36 is offline
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Install Controller Inside or Outside?

I have come across this thought many times, especially on new installs...Do you guys prefer to install the controller on the inside, like the garage, or on the outside?...To me the outside makes more sense so the customer never has to be home for you to do anything...Is there a reason why most are installed inside?
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Old 07-07-2012, 10:44 AM
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FIMCO-MEISTER FIMCO-MEISTER is offline
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Convenience for the customer and access to an outlet. Every controller I installed went inside the garage. Just the way it was done in Dallas. In blowout country I can see the reasoning to install outside.
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Old 07-07-2012, 10:46 AM
Duekster Duekster is offline
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In Residential in our area, again DFW the SOP is in the Garage for the reasons stated above. No hard wire or weather proof plug wit covers
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Old 07-07-2012, 10:56 AM
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mitchgo mitchgo is offline
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Just depends on whats more feasable.. On our installs were about 50/50 inside/outside.

On existing clients of other systems about 95% of controllers are in garages up here
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Old 07-07-2012, 10:59 AM
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KrayzKajun KrayzKajun is online now
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I prefer outside, for ease of adjustments for me etc...

90% of my customers have their controllers outside, it really helps especially when you notice a leak and the customer is at work etc..
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Old 07-07-2012, 01:11 PM
bcg bcg is offline
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Most here are in the garage but if I do a new install, I put it outside by the A/C, where there is always a plug. Easier for me to maintain since nobody needs to be home.
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Old 07-07-2012, 03:07 PM
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Mike Leary Mike Leary is offline
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Outdoors whenever I could, much easier to service. My guys serviced a system with an indoor clock where we had the garage combination when they were away. What the client did not tell me, was the silent alarm was connected to the garage back door, so ten minutes into the winterize, they hear the words, "freeze, turkey."
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Old 07-08-2012, 12:08 AM
jbell36 jbell36 is offline
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good to hear...i always wondered why most were installed inside, other than if there is no option for power supply outside...we are definitely in blowout country, i always forget we have all kinds of climates on here...to me it would make much more sense for the controller to be on the outside, especially here, for any and everything...some customers want you to do EVERYTHING from simply setting the time to repair to blowouts...i absolutely hate always having to coordinate with the customer
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Old 07-08-2012, 08:49 PM
Irrigation Contractor Irrigation Contractor is offline
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Quote:
Originally Posted by jbell36 View Post
good to hear...i always wondered why most were installed inside, other than if there is no option for power supply outside...we are definitely in blowout country, i always forget we have all kinds of climates on here...to me it would make much more sense for the controller to be on the outside, especially here, for any and everything...some customers want you to do EVERYTHING from simply setting the time to repair to blowouts...i absolutely hate always having to coordinate with the customer
Having to constantly set appointments usually costs me money to the point where we are going to charge an appointment fee. We always try to do appointments on the first stop of each technicians schedule, otherwise we give them a 3 hour window.

Way to many unknowns are in the schedule each day, so we had to either have the guys kill some time or they were late. Maybe it is just me or maybe not, but we have always had trouble with appointments.

I tell the customers that complain over the window, that even huge corporations like Comcast give a time frame. About 50% of the time, the customer is either late or a now show. In the past I have billed the no call / no show to the customer and they always blew a gasket not wanting to pay, but hell I am having to pay my guys and we were there on time as schedule per the homeowners request.
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Old 07-08-2012, 09:08 PM
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Mike Leary Mike Leary is offline
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Screw them; you have no way to know exactly what time you're going to arrive. Why,indeed, does Mom and Dad need to be wringing their hands in the driveway waiting for the sprinkler truck? Cripes, we're not the ice-cream guy.
I've been fired from a couple of sites because the hubby thought, "you just showed up when you damn well felt like it." True.
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