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  #1  
Old 12-10-2012, 01:51 PM
garciajj612 garciajj612 is offline
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costumer demands pay their water bill

Never had this happen: We installed their irrigation in July and after we winterized they are calling me to tell me that there was a leak in the irrigation and they just figured it out after irrigation was turned off that it was the irrigation. They want me to pay them back for their water bills they have been trying to resolve this for 5 months and I'm just now finding out about this. What would you do?
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  #2  
Old 12-10-2012, 02:07 PM
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Wet_Boots Wet_Boots is online now
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Send them a nice Xmas card and wish them well in the future, with their next sprinkler company.
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  #3  
Old 12-10-2012, 03:22 PM
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Sprinkler Buddy Sprinkler Buddy is online now
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Originally Posted by Wet_Boots View Post
Send them a nice Xmas card and wish them well in the future, with their next sprinkler company.
What about the warranty, with this being a new install? Hopefully it was only a 1year warranty.

Rock and a hard spot.
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  #4  
Old 12-10-2012, 06:14 PM
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greenmonster304 greenmonster304 is offline
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Tell them to sh!t in their hat. They should have called you months ago.
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  #5  
Old 12-10-2012, 08:17 PM
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alldayrj alldayrj is online now
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Originally Posted by greenmonster304 View Post
Tell them to sh!t in their hat. They should have called you months ago.
I like this one.
Posted via Mobile Device
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  #6  
Old 12-14-2012, 12:11 PM
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White Gardens White Gardens is offline
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I'm subscribed, I want to see what the original poster has to say. Sounds like a ridiculous client if you ask me and I want to know how they were able to determine there was a leak in the irrigation system.


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  #7  
Old 12-10-2012, 07:35 PM
txirrigation txirrigation is offline
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Lets see... the home owner let this go for 5 months before letting you know.


The answer to this whole situation is, NO.
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  #8  
Old 12-10-2012, 07:58 PM
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Mike Leary Mike Leary is offline
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Originally Posted by txirrigation View Post
Lets see... the home owner let this go for 5 months before letting you know.
As I've said many times to contractors:"you touched it, you own it". It's the "clients" stupidity to not look at the water bills, but now you're caught between a rock and a hard place.
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  #9  
Old 12-10-2012, 08:03 PM
bcg bcg is online now
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Originally Posted by Mike Leary View Post
As I've said many times to contractors: you touched it, you own it. It's the "clients" stupidity to not look at the water bills, but now you're caught between a rock and a hard place.
Not really, I'll accept responsibility for redoing something I worked on that failed but I'm not going to take on any ancillary damages caused by that, especially if the homeowner didn't bother to tell me there was a problem. That's pretty much standard for anything. If they want to make a stink, that's what lawyers are for.

As to the OP, I would be willing to bet money that what really happened is their water bill dropped dramatically because they just aren't watering anymore, not because of a leak. About 85% of my summer water bill is irrigation, I go from about 45k/gal month in the peak of the summer to about 8k/gal month in the winter. It could be less but at least 3k/gal of that monthly bill is showers for my 16 y/o daughter...
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  #10  
Old 12-10-2012, 10:02 PM
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Quote:
Originally Posted by Mike Leary View Post
As I've said many times to contractors:"you touched it, you own it". It's the "clients" stupidity to not look at the water bills, but now you're caught between a rock and a hard place.
speaking of rock, one of the founding members of Hawkwind died last week, Huw Lloyd-Langton - the following was always my favorite tune of theirs, really a throwback to the busker days of David Brock, and about as close as you can get to a song without a bridge
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